Service

Warranty

Cat® equipment has been the preferred choice of companies in industries such as forestry, mining, quarry & aggregate, construction and agriculture for nearly a century. A primary reason is its remarkable durability — you can expect a Cat machine to give you many years of dependable service. The legendary Caterpillar® reliability also results in low ownership costs.

A comprehensive factory warranty covers all new Cat machines for your protection and peace of mind. Whayne Supply also offers many cost-effective plans that provide coverage extending well beyond the scope of the standard Caterpillar warranty.

Equipment Protection Plan

The standard Caterpillar factory warranty typically provides coverage for the first six to 12 months. However, Cat machines last much longer. That’s why so many buyers of brand-new Cat equipment take the extra step of signing up for the Equipment Protection Plan (EPP). Backed by Cat Financial Insurance Services, an EPP “wraps around” the factory warranty and extends coverage beyond the base period.
An EPP offers extraordinary flexibility. You can choose from three coverage options including Powertrain, Powertrain + Hydraulic and the comprehensive Premier plan. Regardless of which option you choose, you won’t have to worry about major repair costs negatively impacting your company’s bottom line.

Extended Coverage Service

Extended Coverage Service (ESC) provides another long-term equipment protection alternative. An ESC picks up coverage after the factory warranty expires. It provides reimbursement for parts and labor for covered components, minus any applicable deductible. The wide variety of coverage options enables you to customize the service to your needs and budget requirements.
An ESC can also be transferred to a new owner, making it an attractive incentive to a potential buyer if you decide to sell the machine, while also increasing its resale value. An ESC is available for Cat on-highway and vocational trucks, as well as marine, railroad, industrial, petroleum and electrical power equipment.

warrantyRepairs Performed by the Best Service Technicians in the Region

Expert technicians perform all covered repairs under an EPP or ESC. They will do everything possible to get your machine up and running as quickly as possible. We hire the best people, train them well and provide them with the state-of-the-art tools and equipment they need to get the job done right.

Contact Us to Learn More About Your Warranty Options

Contact Whayne Supply to learn more about how an EPP or ESC can protect your Cat equipment and lower your operating costs over time.

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